Updating a collection, who will it affect?

When you update and republish a collection, a new version of the collection is created. Existing users will remain on the version they were enrolled into.

You can edit and republish a collection whenever changes are needed, however if users are already enrolled into the collection you may have questions about how these changes will be applied.

Best Practice:

It is best practice to have your collection created and any settings or certificates decided upon before enrolling users. This will mean your users have the best Intuto experience, and your admin/reporting will run smoothly.

If changes do need to be made:

If changes do need to be made to a collection once users are enrolled, the best thing to do is to create a new collection. You can do this by starting from scratch, or by copying an existing collection and making the changes before publishing. You can learn how to create a collection here.

Creating a new collection enables you to see who has completed the different collections in a separate report, and also ensures you know exactly what your users are seeing no matter when they are enrolled.

If you make changes to an existing collection:

If you make changes to an existing collection that users are enrolled into, a second "version" of this collection will be created in the system. Any users already enrolled will remain on the original version of the collection and changes will not be applied to them. Any users enrolled after the changes are made will be enrolled into the new version containing the changes.

 

If you would like to discuss collections and how they can be used, please contact our team on support@intuto.com