If your User has lost the invite email for their Intuto programme or has not received it please get them to check their Spam/Junk folder.
If they still cannot locate this there are three ways you can send them the right information/links in order to get them back online.
1. You can reset their password from the Users page
2. You can send a notification to the User from the Users page
3. You can send out Reminders to all your Registered users which will include them as well
If you have any issues please contact email@example.com for more assistance.