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  2. Technical Information

Intuto not working as expected?

Occasionally after an update to Intuto things can looks a little strange. You can find instructions for how to fix this in your browser below.

Chrome:

  1. Right click anywhere on screen and select "Inspect"
  2. Right click on the refresh symbol next to the address bar
  3. Select "Empty Cache and Hard Reload"

Safari:

  1. Click on "Safari" up in the top bar
  2. Select "Preferences..."
  3. Go to the "Advanced" tab
  4. Select the option "Show Develop menu in menu bar"
  5. Then select "Develop" in the top bar
  6. Click "Empty Caches"

Firefox:

  1. Click on the 4 lines up the top right that look like books stacked on a shelf
  2. Select "History"
  3. Then select "Clear Recent History"
  4. From the "Time range to clear:" drop down select "Everything"
  5. Select all boxes in the History section
  6. Then click "Clear Now"

Microsoft Edge:

  1. Click on the star with 3 lines up the top right
  2. Select "History"
  3. Then select "Clear history"
  4. Select everything from the list apart from "Passwords"
  5. Then click "Clear"

 

If you are still having troubles after taking these steps or can't find your browser listed please email support@intuto.com for more information.