You can make Users on your site Inactive to remove their access but keep their reporting data.
When a User is added to your site, they are an Active User by default. This means they can log in and view courses.
Inactive Users do not have access to log in to your site, however their data will still appear in your reports and will be saved so you can re-activate their account in the future.
Learn how to:
Note: As part of your Intuto plan you may have a limit on the number of Active users you can have on your site. Please contact us at support@intuto.com to discuss options.
Making Users Inactive
You can make users inactive from the Users page. Find the user (or multiple users) in the list and tick the box next to their name/s. Then click Bulk Actions and select Make Inactive.
You will then see the following popup, click Make Inactive to confirm.
The user will be removed from your Active Users list, and will now appear in your Inactive Users list. To view your Inactive Users, click More to the right of your search bar to add the Active Filter to your Users page.
Use the Active Filter Dropdown to select Inactive. You will then see your Inactive Users.
Re-activating Users
When viewing your Inactive Users, you can reactivate them by ticking the box next to their names and clicking Bulk Actions, then Make Active.
You will then see the following popup, click Update to confirm.
This will move the selected Users to your Active User list. Change the Active filter back to Active to view the list of your Active Users.
Contact us at support@intuto.com if you have any questions about active/inactive users.